EyeDigital s.r.o. , Praha IČO 21150281 - Obchodní rejstřík firemIČO: 21150281Z. KAPITÁL: 10 000 KčSCHRÁNKA: age86n9ADRESA: Cimburkova 916/8, Žižkov (Praha 3), 130 00 Praha
Privacy Policy
Policies
*Corporate Policy for a Cryptocurrency Company with European Clients*
*1. Introduction*
This company policy has been created to ensure that our company operates in compliance with applicable regulations and industry standards in the European Union. Our mission is to provide safe, transparent and reliable cryptocurrency services to our European customers.
This policy covers several aspects of our operation, including legal compliance, security, data privacy, anti-money laundering (AML), knowledge of your customer (KYC) and customer service.
*2. Legal Compliance*
2.1 Our company is committed to complying with all European regulations relating to cryptocurrencies, including, but not limited to, Regulation (EU) 2015/847 on information accompanying funds transfers and Directive (EU) 2018/843 ( V AML Directive).
2.2 We will ensure that we continually monitor legislative and regulatory changes to remain compliant and up to date.
*3. Safety*
3.1 We will implement robust security measures to protect our customers' funds and data, including the use of advanced encryption technologies, two-factor authentication (2FA) and periodic security audits.
3.2 Continuous training of staff on IT security best practices to prevent unauthorized access and data breaches.
*4. Data Privacy*
4.1 We will process our customers' personal data in accordance with the General Data Protection Regulation (GDPR).
4.2 We will clearly inform our customers about how their data will be collected, used and stored.
The data will be used exclusively for legitimate purposes and stored only for as long as necessary.
4.3 We guarantee customers' right to access, rectify and delete their personal data.
*5. Anti-Money Laundering (AML) and Customer Insights (KYC)*
5.1 We will implement a robust AML and KYC program to prevent illicit activity.
This includes verifying customer identities and monitoring suspicious transactions.
5.2 We will cooperate with the relevant authorities if we suspect illegal activities and will provide the information necessary for investigations.
5.3 Our customers will need to provide adequate documentation to verify their identity and source of funds, including valid identity documents and proof of residence. *6. Customer care*
6.1 We will offer high quality customer service, accessible through various channels (email, telephone, online chat) to answer questions and resolve problems in a timely and efficient manner.
6.2 Customer feedback will be monitored and used to continually improve our services.
*7. Transparency*
7.1 We maintain maximum transparency in our operations and policies, providing clear and understandable information about our services, fees and terms of use.
7.2 We will publish regular reports on our business performance, including the security and compliance measures we have taken.
*8. Conclusions*
This company policy is central to our commitment to providing a safe, compliant and reliable environment for our customers.
We will continue to review and update this policy to adapt to changes in the regulatory and technology landscape. *Contact us*
For questions or further information about our company policy, customers can contact our customer service via the channels indicated on our website.
